Review request texts
One friendly text after every visit
A couple of hours after they leave, every customer gets one short text with a direct link to your Google review page. Same message for everyone, sent while the visit is still fresh.
Today 2:30 pm
A thank-you that ends in a review
Most customers mean to leave a review and forget by the time they get home. A well-timed text does the remembering for them.
One short, friendly text
It comes from your business name, reads like a thank-you and has one link that opens your Google review box. No app, no login.
Sent while the visit is fresh
About two hours after they leave is our starting point. A late dinner can wait until the next morning instead.
The same request for everyone
Every customer who visits gets the same text, with no screening first. That is what Google’s review rules ask for, and it keeps your rating honest.
How it works
Set up once. After that the texts go out on their own.
- 1
Share your customer list
Or the booking system you already keep. We set it up with you, so there is nothing new for your staff to learn.
- 2
Agree the wording and timing
We write the text in your tone with your business name on it, and pick when it goes out. You see it before anyone else does.
- 3
Texts go out after each visit
Every customer gets the same single text. New reviews show up on your Google profile, and we watch for each one so none sits without a reply.
One visit, start to finish
A sample from a restaurant. The same text works for a haircut, a check-up or a boiler repair with a few words changed.
Text message · Today 2:30 pm
From: Rosa's Kitchen · The link opens the review box on their Google profile.
12:30 pm
The visit
Sam has lunch for two at Rosa's Kitchen.
2:30 pm
The text goes out
Two hours later, one message lands on his phone.
2:41 pm
The review is posted
He taps the link, picks five stars and writes a line.
Sam T.
Lovely lunch, the gnocchi was perfect and the staff were so friendly.
Questions about the texts
Something else on your mind? Email hello@fivefold.com and a person will write back.
From the customer list or booking system you already keep. We set it up with you, and we only text people who visited.
Find out where your stars stand
Tell us your business name and we send back a free reputation check with what to fix first.
Photo: on Unsplash