We text every customer after a visit for a Google review, watch every review that comes in, and draft a reply to each one with AI.
Your Google rating
128 reviewsRising since texts went out
Priya S. on a bakery
Bread still warm at 8am. The cinnamon buns are dangerous.
Dan K. on a plumber
Came out the same afternoon and fixed the leak. Tidy and quick.
Maya R. on a café
Best flat white on the street, and they remembered my order.
For the local places people pick from a map and a star rating.
Searching for somewhere near me
Your place
Last review 5 weeks ago
The place down the road
Last review 2 hours ago
So your rating ends up lower than the work you actually do, and the next customer scrolling the map picks the place with more stars.
Happy customers mean to leave a review and forget by the time they get home.
One angry review with no reply can sit near the top of your profile for weeks.
You are on the floor, in the chair or on a job. Reviews wait until Sunday night.
Three jobs most owners know they should do and never get round to. We do all three, every week.
Text sent
Thanks for coming in today, Lucia! If you have a minute, a Google review would mean a lot to us.
After a visit, your customer gets one short, friendly text with a link straight to your Google review page.
See how it works
New 2-star review
"Waited 40 minutes for a table on Saturday." Flagged for you with a reply ready.
We keep an eye on your Google profile and tell you when a low rating lands, so nothing sits there unseen.
See how it works
Reply drafted
Thank you, Maya! We will have your oat flat white ready on Saturday.
Each review gets a reply written with AI, in your tone and naming what the customer mentioned. You read it and post.
See how it worksYou send us your business name. From then on, the texts go out and the replies get drafted every week while you get on with the day.
Reputation check for Rosa's Kitchen
Send us your business name. We look at your rating, how often reviews come in and how many have no reply, then email you what we found.
Messages
After each visit, customers get one short message with a link that opens your Google review page. No app, no login.
Jo P.
Fixed our noisy boiler in an hour and explained what was wrong.
Drafted reply
New reviews come to you with a reply already drafted. Change a word if you like, then post it.
Here is what a month looks like for an example café. Texts go out, reviews come in, and each one is answered. The rating climbs because the happy customers who never wrote before finally do.
Review inbox
Example account, October0
Review texts sent
0
New Google reviews
0
Replies posted
4.1
Rating, up from 4.1
Grace L. Lovely staff, the lemon tart is a must.
RepliedMarco D. Good food but the music was too loud.
Reply readyHannah T. Our new Sunday spot. Kids loved it.
Replied
For a plumber
“Turned up when he said he would and left the kitchen spotless.”
Drafted reply
Thanks, Chris. Glad the new tap is behaving. We are only a call away if you need us again.
For a bakery
“Best cinnamon rolls in town. I just wish they lasted past 10am.”
Drafted reply
Thank you, Amira! A fresh tray comes out at 8 every morning. Call ahead and we will put one aside for you.
Fivefold for your business
$199a month
We look at your Google profile and send back what is holding your rating down. Then you decide.
Something else on your mind? Email hello@fivefold.com and a person will write back.
We look at your Google profile: your rating, how many reviews you have, how recently they came in and how many are still waiting for a reply. You get a short write-up by email with what we would fix first.
Tell us your business name and we send back a free reputation check with what to fix first.